Privacy Policy

VisitArm has a strong commitment to providing excellent service to all of our customers and visitors of this Web site, including respecting your concerns about privacy. We understand that you may have questions about how this Web site collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this Web site, including and, which are listed in this privacy statement ("Statement").

This Statement contains numerous general and technical
details about the steps we take to respect your privacy concerns.
We have organized the Statement by major processes and areas so
that you can quickly link to the information of most interest
to you.

At VisitArm, meeting your needs and expectations
form the foundation of everything we do--including protecting
your privacy.

If after reviewing this Statement, you have any
questions or privacy concerns please send an email to
or send a letter to:

Arzart ltd. -VisitArm project

3, Abovyan St. 3rd floor, #304 

Yerevan, 0010, Armenia


This Web site does not collect personally identifiable
information when you browse this Web site and request pages from
our servers unless you voluntarily and knowingly provide it to
us. This means that we will not know your name, your email address,
or any other personally identifiable information just because
you browse the Web site.

Information We Collect and How We Use It

When we need to collect personally identifiable
information from you to provide you with a particular service,
we will ask you to voluntarily supply us with the information
we need. For example, if you would like to make a reservation
at one of our hotels, we will ask you for information such as
name, address, telephone number, email address and room preference
to process your reservation. We will use your email address to
send a confirmation and, if necessary, might use the other information
to contact you for help in processing the reservation. We will
also use your email address to:

1) send you a pre-arrival message summarizing your
confirmation details and providing other information about the
area and the hotel;

2) notify you about special offers and promotions
as described in the email section of this privacy statement; as
well as

3) send you periodic satisfaction or market research

You can opt out of marketing emails at any time.
You can also opt out of VisitArm research surveys.


The personally identifiable information you provide
to us for making a reservation is made available to the applicable
hotel for the purpose of meeting your reservation request. After
making a reservation or completing your stay at a hotel that VisitArm
is working with, unless you tell us otherwise, the information
you provide will be used by us for marketing of VisitArm hotels
and other VisitArm products.

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential
information; it is, accordingly, subject to our company's security
procedures and policies regarding protection and use of confidential
information. We also use Secured Sockets Layer (SSL) line on other
pages where you would enter personally identifiable information.
This ensures that your information is encrypted as it travels
over the Internet. This secure mode is enabled before any such
information is transmitted from your computer. You will know you
are in secure mode when the padlock or key icon in the lower right-hand
or left-hand corner of the computer screen appears in the locked
position. In addition, when accessing a secure server, the first
characters of the site address will change from "http"
to "https."

After information reaches VisitArm, it is stored
on a secure server that resides behind firewalls designed to block
unauthorized access from outside of VisitArm. Information collected
on the Web sites covered by this privacy statement is generally
processed and stored in Armenia.

Travel Related Services

To provide you with a single source for purchasing
services including hotel reservations, renting cars, tours throughout
Armenia, translator / interpreter services, we have entered into
agreements with select reputable third-party companies that provide
those specialized services. If you desire to purchase a service
that is facilitated through it is necessary for you
to provide personally identifiable information to execute the
booking. This information is then provided to the suppliers (hotels,
rent-a-car service providers, tour operators, etc.) for processing.
We have entered into contracts with these third-party travel companies
requiring that they secure your personally identifiable information
as well as use it only to execute the transactions you request.
The same security and privacy commitments have been obtained from
the suppliers. However, you should be aware that any personally
identifiable information you have supplied directly to a supplier
in any manner, in the past or in the future, is subject to their
privacy statement and practices, for which VisitArm has no responsibility.

Except as described in the paragraph above we do not permit the
sale or transfer of personally identifiable information to entities
outside of the VisitArm family of companies and hotels and our
third party service providers for any non-VisitArm use without
your approval.

Emails about Special Offers and Promotions and

It is our intention to only send you email communications
that will be useful to you and that you want to receive. When
you make a reservation and provide your email address, we will
periodically contact you via email to provide you with information
about special offers and promotions that may be of interest to
you. These communications will relate to VisitArm offers which
may also include the promotions of select, reputable third parties
with whom VisitArm has a strategic marketing relationship because
they offer products or services that we believe would be of interest
to you.

We provide you the ability to define and modify
your mailing preferences online at anytime including unsubscribing
from all marketing communications. In addition, every time you
receive an email, you will be provided the choice to opt-out of
future emails by following the instructions provided in the email.

Events and Meetings

If you would like to submit a request for proposal
online or order a complimentary copy of our brochure you will
be required to provide certain personally identifiable information.
All personally identifiable information you provide such as name,
mailing address, email address and telephone number will be transmitted
to VisitArm as an email via the Internet and is not encrypted.
Personally identifiable information you provide to us will be
treated as confidential information and is subject to our company's
security procedures and policies regarding protection and use
of confidential information. VisitArm will not use this information
for any other purposes. 

Information Center Communications

At your choice, you can use this Web site to opt-in
to email communications such as notices of upcoming cultural events
in Yerevan or market news. All personally identifiable information
you provide such as email address will be transmitted to VisitArm
Information Center as an email via the Internet and is not encrypted.
Personally identifiable information you provide to us will be
treated as confidential information and is subject to our company's
security procedures and policies regarding protection and use
of confidential information. VisitArm will not use this information
for any other purposes.

Other Sites

VisitArm is only responsible for the privacy statement
and content of this Web site. We are not responsible for the privacy
practices or the use of cookies on Web sites that you have accessed
this Web site from and to the non-VisitArm Web sites that you
may access from this Web site.

Legal Issues

This is an Armenian Web site and is subject to laws
of Republic of Armenia. VisitArm will disclose personally identifiable
information without your permission when required by law, or in
good faith belief that such action is necessary to investigate
or protect against harmful activities to VisitArm guests, visitors,
associates, or property (including this site), or to others.

If you are a customer who resides in the State of
California, you have the right to request from VisitArm a list
of third parties with whom we shared personally identifiable information
about you for their own direct marketing purposes during the previous
calendar year

Other Web Sites Related to VisitArm

Besides Arzart Ltd., the owner of,
develops and operates other web sites like
All the privacy policy statements made for are valid
for as well. Changes to Your Privacy Rights

In the future, we may need to change this privacy
statement. All changes will be made here so that you will always
know what information we gather, how we might use that information
and whether we will disclose it to anyone. This statement was
last updated on January 28, 2006.